Service Areas

New Diagnosis Navigation

When you or someone you love receives a serious diagnosis, the volume of information is immediate and overwhelming. I help make sense of it — reviewing results, researching specialists, preparing for appointments, and ensuring you understand your options before making decisions.

Specialist Search & Second Opinions

Finding the right physician is not just about credentials. It's about fit, communication style, and trust. I research and identify specialists, coordinate consultations, and help you evaluate your care team with clarity.

Surgical Consultation Support

Before, during, and after a procedure, I help you understand what to expect, what questions to ask, and what to watch for in recovery. I review surgical plans, attend pre-op consultations, and coordinate aftercare.

Insurance & Billing Navigation

Medical billing is opaque by design. I help untangle claims, dispute errors, coordinate with insurance representatives, and ensure you're not paying more than you should.

Appointment Accompaniment

Having someone in the room whose only job is to listen, take notes, and ask the questions you didn't know to ask — that changes everything. I attend appointments in person or virtually and provide a detailed summary afterward.

Care Coordination

When multiple specialists, facilities, and family members are involved, things fall through the cracks. I serve as the central point of contact, ensuring that everyone is on the same page and nothing gets lost.

Elder Care Navigation

Aging parents, long-distance caregiving, transitions between home and facility care — I help families navigate these decisions with clarity and compassion, drawing from my own experience managing my parents' care from three thousand miles away.

End-of-Life & Hospice Support

These conversations are among the hardest any family will face. I help facilitate them — connecting families with palliative care and hospice resources, supporting healthcare proxy decisions, and ensuring that dignity remains at the center of every choice.

Recovery & Addiction Support

For individuals and families navigating addiction and recovery, I provide guidance in finding appropriate programs, coordinating with treatment providers, and supporting the transition back into daily life.